Terms of Service
1. Acceptance of Terms
By accessing or using stoklyst (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users, including free and paid subscribers.
If you are using the Service on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms, and references to "you" shall apply to that organisation.
2. Description of Service
stoklyst is a cloud-based inventory management platform (Software as a Service) that enables businesses to track stock in real time, manage sales channels, handle purchase orders, and analyse operational data. The Service is provided by MedinaSoft ("we", "us", or "our"), a company operating under Spanish law.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable to you or to any third party for any such modification, suspension, or discontinuance.
3. Account Registration and Security
To use the Service, you must create an account by providing accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activity that occurs under your account.
- Promptly notifying us at legal@stoklyst.com if you suspect unauthorised access.
You must not share your account with others or create accounts through automated means. We reserve the right to suspend or terminate accounts that violate these requirements.
4. Subscription Plans and Billing
4.1 Plans
stoklyst offers subscription plans (Starter, Essential, Professional, and Enterprise) with different features and usage limits. Plan details, including current pricing, are described on the stoklyst website and may be updated from time to time.
4.2 Billing via Paddle
Paid subscriptions are billed through Paddle, our payment provider and merchant of record. Paddle handles all payment processing, invoicing, and VAT/tax compliance on our behalf. By subscribing to a paid plan, you agree to Paddle's Terms of Service and privacy policy in addition to these Terms. Invoices are issued by Paddle and include applicable taxes for your jurisdiction.
4.3 Billing Cycles
Subscriptions are available on monthly or annual billing cycles. For annual plans, the full annual amount is charged at the start of each billing period. Subscriptions auto-renew unless cancelled before the renewal date.
4.4 Price Changes
We may change subscription prices with at least 30 days' written notice before the change takes effect. Continued use of the Service after a price change constitutes acceptance of the new pricing.
5. Free Trial
New subscribers on Essential and Professional plans receive a 30-day free trial. No credit card is required to start the trial. At the end of the trial period, you must provide payment details to continue using paid features. If you do not subscribe, your account will revert to the Starter (free) plan or be limited accordingly.
No hidden charges: You will not be charged anything during the 30-day trial. We will send a reminder before your trial ends.
6. Acceptable Use Policy
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Use the Service in any way that violates applicable local, national, or international law or regulation.
- Transmit unsolicited commercial communications or spam.
- Attempt to gain unauthorised access to any part of the Service or its related systems.
- Introduce malicious code, viruses, or any other harmful software.
- Reverse-engineer, decompile, or disassemble any component of the Service.
- Resell or sublicense access to the Service without prior written permission.
- Use the Service to store or transmit content that is illegal, defamatory, or infringes third-party intellectual property rights.
We reserve the right to immediately suspend or terminate your access if we reasonably believe you are violating this policy.
7. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We process personal data in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) where applicable.
You retain ownership of all data you input into the Service ("Customer Data"). You grant us a limited licence to process Customer Data solely to provide and improve the Service. We will not sell your Customer Data to third parties.
8. Intellectual Property
The Service, including all software, designs, trademarks, and content, is owned by MedinaSoft or its licensors and is protected by intellectual property laws. These Terms do not transfer any intellectual property rights to you.
We grant you a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes during the subscription period, subject to these Terms.
9. Termination
You may cancel your subscription at any time from your account settings or by contacting us. Cancellation takes effect at the end of the current billing period; you retain access until that date.
We may suspend or terminate your account immediately if you materially breach these Terms, if required by law, or if we cease to operate the Service. Upon termination, your data will be retained for 30 days after account deletion, after which it will be permanently deleted.
10. Limitation of Liability
To the maximum extent permitted by applicable law, MedinaSoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from or related to your use of the Service.
Our total aggregate liability to you for any claims arising under or related to these Terms shall not exceed the greater of (a) the total amount you paid for the Service in the 12 months preceding the claim, or (b) €100.
Nothing in these Terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
11. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We make commercially reasonable efforts to maintain uptime and security, but cannot guarantee either.
12. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of Spain and applicable European Union law, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Spain.
If you are a consumer in the EU, you may also have rights under the mandatory consumer protection laws of your country of residence, which these Terms do not override.
13. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page and notify you by email at least 14 days before material changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
14. Contact
For legal enquiries, please contact us at legal@stoklyst.com.
stoklyst is operated by MedinaSoft, Spain.